Patrol Officer Service
Our Patrol Officer Service is a very effective way to manage parking and enforce parking restrictions in all types of private car parks.
Our service includes:
Uniformed patrol officers at different times of the day or night
Our rotas are created to directly address your parking issues. Patrols will be arranged at times you face the most parking issues, to help solve the problem as quickly as possible. We send our wardens out to the car park at different times, so that there’s no consistent pattern formed for motorists to abuse the system. We provide up to six patrols a day on a uniformed and non-uniformed rota.
Tailored solutions to each car park
We understand that every car park is different, and therefore, we provide tailored solutions to each individual car park. We try to meet our client onsite to understand the parking issues in depth, and provide them with the best parking management solution. We always aim to provide the best solution from the start – this is why 98.7% of our clients stick with our original customised proposals.
A no-obligation site evaluation and regular audits to maintain high standards
An initial site evaluation by one of our surveyors will help us to understand your car park and the specific issues you need to address. We can then get to work to help you identify the best parking control system for your particular situation. The best part is that this evaluation is free of charge to you (T&Cs apply). So, what have you got to lose? Let’s get started!
A callout only service if you prefer complete control
We understand that you might not need a service where our wardens regularly patrol your car park. If you prefer more control, and like doing things yourself, or you only face parking problems at certain times, we have a callout service that should meet all your needs. This means that our warden will only attend when you call us and ask. We’ll provide you with the number you need to dial, and we are available 24/7 to take your call (T&Cs apply). We usually attend callouts within 20 mins, but times can vary depending on traffic.
Whitelist service, to ensure certain vehicles never get issued with a PCN (Parking Charge Notice)
When signing up to our service, you may nominate a few vehicles to be added to our whitelist. This means that we won’t issue a PCN to these vehicles, even if they breach certain terms of the parking conditions.
We provide ongoing training for all of our Patrol Officers to raise the standards of our service. Our Patrol Officers are:
- Well trained, professional and polite
- Helpful to the general public
- Professionally uniformed
- Trained to resolve and diffuse confrontational situations, calmly and professionally
Our Patrol Officer service is available 24 hours a day, 7 days a week.
Code of conduct
Reputable car park operators adopt stringent best-practice procedures, which is why EPS abides by the IPC code of practice, as well as having our own internal code of conduct.
Looking for ANPR Parking Enforcement?
Get in touch with us online.